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Frequently Asked Questions
Is it possible to export data from Care Diary?
Yes, you can easily export your data in CSV or Pdf format at any time.
Can I migrate my existing data from another system to Care Diary?
Yes, you can import your existing data in to the Care Diary via CSV upload. You might need some help from our support team though.
How can I generate reports in this software?
It depends on what kind of report do you need, Care Diary has a powerful built in report generator which automatically generate many reports for you. If you still need any other report, you can contact our support team.
Where is your data stored?
Care Diary is an Amazon AWS partner with all data stored locally in Australia.
Is it possible to integrate my finance and payroll software with Care Diary?
Care Diary has a growing number of integrations available out-of-the-box. For finance and payroll, you can integrate Care Diary with Xero & MYOB.
Do you provide any sort of training for my team?
Yes, when we setup the system we provide training to the admin staff, we also provide documentation and knowledge base articles on how to use our product.
Can we give different types of access to different users?
Yes, of course. Our system has a very powerful access management feature which allows you to manage the user access in any possible way you can imagine.